1. Introduction
These Terms and Conditions (« Terms ») govern the use of services and products provided by PROTECSYS GmbH we a company registered in Switzerland. By accessing or using our website, products, or services, you agree to these Terms. Please read them carefully.
2. Definitions
« Services » refers to all products, services, or solutions offered by PROTECSYS.
« Customer » refers to the person or entity using or purchasing the Services.
« Website » refers to the official site [www.protecsys.ch operated by PROTECSYS
3. Scope of Services
We provide cameras, digital recorder, alarm system. These Terms apply to all purchases, uses, and interactions related to our Services.
4. Registration and Account
To access certain Services, you may need to register and create an account with accurate and up-to-date information. You agree to maintain the confidentiality of your account credentials and accept responsibility for all activities under your account.
5. Pricing and Payment
All prices are listed in Swiss Francs (CHF) unless otherwise stated. Payment is due upon confirmation of an order. Prices are subject to change at our discretion, but any changes will not affect orders already placed.
6. Delivery and Shipping
We provide delivery services within Switzerland and internationally. Delivery times and charges will vary depending on the product and destination. We are not responsible for delays caused by third-party shipping companies.
7. Warranty and Returns
Warranty: We offer a 4-year warranty on certain products, as specified in the product description. The warranty covers defects in materials and workmanship.

8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services. Our liability is limited to the total amount paid by the customer for the specific service or product that caused the issue.
9. Confidentiality
We respect your privacy and will not disclose any personal information without your consent, except as required by law. Please refer to our Privacy Policy for more details.
10. Force Majeure
We are not responsible for any failure to perform due to events outside of our reasonable control, including but not limited to natural disasters, war, strikes, or technical failures.
11. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with Swiss law. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Zug, Switzerland.
12. Changes to the Terms
We reserve the right to modify these Terms at any time. Changes will be posted on our website, and the revised Terms will apply to all services provided after the date of posting.
13. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
PROTECSYS GmbH
Hinterbergstrasse 28
6312 Steinhausen
Switzerland